Any return of Goods and/or request for credit on Goods returned shall be subject to the following conditions:

  1. The Goods are returned by our recognised carrier;
  2. The sales order number must be attached to the outside of the Goods;
  3. The Goods must be undamaged, unopened and in resalable condition (this includes all manuals, brochures and other material);
  4. The original invoice and reason for return must be enclosed with the Goods;
  5. The risk of any loss, damage or deterioration of Goods returned to us will remain with you until the Goods have been received and inspected at our premises;
  6. If required to do so by us, you must be able to show proof of delivery of returned Goods. Failure to comply will result in a repudiation of any claims made by you against us for the returned Goods in question
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